Renshaw Estates – Your Leading, Local Estate Agents

If you are unhappy with Our Service

If you have a complaint about your Adviser or any financial advice you have received from your Adviser, please contact us in writing at:

Quilter Financial Planning Complaints Department

Riverside House

The Waterfront

Newcastle upon Tyne

NE15 8NY

Email: QFPComplaints@quilter.com

Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Planning website: www.quilterfinancialplanning.co.uk/contacts/

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)